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FAQs


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Do I need to cloud hosting providers for the RemoteAware service?

RemoteAware™ is already integrated with many cloud services such as Monnit, Digi, Multitek, OptionCloud and others. With our built-in APIs, we can connect with any new cloud services as they come about.

Our common data format interface makes connecting to any analytics service seamless.

With RemoteAware™ your investment is fully protected.

What is the lead time before I can go to market?

To enable the RemoteAware™ Application Service for your particular application, we need less than one business day to enable our hardware agnostic software to connect with your existing sensors and equipment. No additional coding is required by you or us. Cloud-based hosting service is included in the application.

No need to hire software development and no additional IT expense.

How is the RemoteAware service branded?

Our service is private-label branded. So you are ready to market almost instantly

Can RemoteAware™ Application Service secure my assets?

Security impacts 70% of IoT adoption and that’s why security is in the DNA of our IoT/M2M services over the past 30 years.  We ensure your IoT installation is secured at the network and hosted cloud application layers.

Our application runs over cellular private networks and are hosted in private clouds to ensure end-to-end security.  Your devices are off of the public internet and, as such, can’t be easily hacked.

Do I need to invest in software development?

RemoteAware™ is a device agnostic software application service. We just need your connected equipment to make it a smart solution within a single business day, without writing any additional code.

You do not need to hire any software developers. No need to spend on costly development cycles or on IT resources.


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Do I need to cloud hosting providers for the RemoteAware service?

RemoteAware™ is already integrated with many cloud services such as Monnit, Digi, Multitek, OptionCloud and others. With our built-in APIs, we can connect with any new cloud services as they come about.

Our common data format interface makes connecting to any analytics service seamless.

With RemoteAware™ your investment is fully protected.

What is the lead time before I can go to market?

To enable the RemoteAware™ Application Service for your particular application, we need less than one business day to enable our hardware agnostic software to connect with your existing sensors and equipment. No additional coding is required by you or us. Cloud-based hosting service is included in the application.

No need to hire software development and no additional IT expense.

How is the RemoteAware service branded?

Our service is private-label branded. So you are ready to market almost instantly

Can RemoteAware™ Application Service secure my assets?

Security impacts 70% of IoT adoption and that’s why security is in the DNA of our IoT/M2M services over the past 30 years.  We ensure your IoT installation is secured at the network and hosted cloud application layers.

Our application runs over cellular private networks and are hosted in private clouds to ensure end-to-end security.  Your devices are off of the public internet and, as such, can’t be easily hacked.

Do I need to invest in software development?

RemoteAware™ is a device agnostic software application service. We just need your connected equipment to make it a smart solution within a single business day, without writing any additional code.

You do not need to hire any software developers. No need to spend on costly development cycles or on IT resources.

Who owns the data?

What if our end users find RemoteAware too complex?

We designed the RemoteAware responsive web dashboard keeping your users in mind.  In fact, companies often switch to us because their end users have stopped using other applications due to complexity.

RemoteAware makes remote condition monitoring very simple with an easy-to-use interface. First-time users get comfortable with the configurable user interface in minutes.

Responsive web allows your users to access the same user interface from any mobile device or desktop. Our “Single Pane of Glass” design offers a uniform user experience across all asset views.

What about ongoing software support and feature enhancements?

Unlike hardware equipment that can change relatively slowly, software technologies change every few years. Your customers expect you to deliver new features and capabilities on a regular basis.

With RemoteAware™ we take the burden of ongoing feature enhancements off your shoulders. Newer capabilities are already included in your monthly subscription plan. So you can keep offering new features and enhancements without incurring additional cost.

How is this solution different from any other IoT platform?

Today there are tens of thousands of IoT platforms which offer the same advantage of faster IoT application development.  This myriad of platforms is daunting. Even if you manage to select the right platform for your company, you still need to develop the custom application requiring investment in upfront software and IT resources.  In addition, you are responsible for feature enhancements and software bug fixes on an ongoing basis.

With RemoteAware™ Application Services there is no upfront software investment. Our service is 100% configurable to fit your company’s needs.

With a monthly subscription we cover all your future enhancements, cloud hosting and IT resource needs.

Do I need to switch cellular providers for the RemoteAware service?

RemoteAware™ is agnostic of underlying carrier networks. It can run on cellular, LORA, Ethernet, Sigfox, LTE or any new carrier technology.

How can I trust that this software partner who will be around to support me long term?

Unlike the multitude of new startups joining the IoT “Gold Rush”, New Boundary Technology has been in this industry for 35 years.

Our RemoteAware application service technology is proven in mission-critical manufacturing and public utility operations. Customers have trusted our M2M solutions for more than 30 years.  We are here for you today and long into the future.


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Do I need to cloud hosting providers for the RemoteAware service?

RemoteAware™ is already integrated with many cloud services such as Monnit, Digi, Multitek, OptionCloud and others. With our built-in APIs, we can connect with any new cloud services as they come about.

Our common data format interface makes connecting to any analytics service seamless.

With RemoteAware™ your investment is fully protected.


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Do I need to cloud hosting providers for the RemoteAware service?

RemoteAware™ is already integrated with many cloud services such as Monnit, Digi, Multitek, OptionCloud and others. With our built-in APIs, we can connect with any new cloud services as they come about.

Our common data format interface makes connecting to any analytics service seamless.

With RemoteAware™ your investment is fully protected.


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Do I need to cloud hosting providers for the RemoteAware service?

RemoteAware™ is already integrated with many cloud services such as Monnit, Digi, Multitek, OptionCloud and others. With our built-in APIs, we can connect with any new cloud services as they come about.

Our common data format interface makes connecting to any analytics service seamless.

With RemoteAware™ your investment is fully protected.

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